Multicom I.T Solutions Limited · Accra, Ghana

Infrastructure someone is contractually responsible for.

We design, install and then operate connectivity, surveillance and monitoring systems, with the maintenance inside the contract.

Multicom engineers on a customer site during an assessment
2011Trading in Ghana since
10Regions served
24/7System health monitoring
99.95%Uptime target
FreeRemote survey & written scope

Who we deliver for

Pick the one that describes you.

Programme-scale delivery contracted to the parent company, with reporting written into the agreement.

  • Last-mile RF mesh and IoT
  • IBS in-building systems
  • Systems integration under one contract
  • Software and application development
What this covers
Mast work on a last-mile deployment
Mast work on a last-mile deployment

Remote sites reporting their own condition, so a failure is known before a customer reports it.

  • Tank, pump and generator monitoring
  • Power and fuel-level telemetry
  • Forecourt surveillance
  • Alarms to your named responder, equipment faults to us
What this covers
An instrumented site: tank, camera and solar lighting on one mast
An instrumented site: tank, camera and solar lighting on one mast

Whole-site connectivity and security under one contract and one number to call.

  • Enterprise network and managed wifi
  • Smart cameras and video surveillance
  • GSM IBS signal boosting
  • Intrusion alarms
What this covers
Backhaul radio prepared for deployment
Backhaul radio prepared for deployment

Visibility of a property you are not standing in, with a written account of what happened.

  • Smart cameras with remote viewing
  • Intrusion alarms
  • Managed internet
  • One bill, one responsible party
What this covers
Support desk, North East Teshie
Support desk, North East Teshie

Capability areas

Five areas, contracted to the parent company.

01Last-Mile RF Mesh & IoT

Coverage where fibre does not reach, and sites that report their own condition.

  • Radio survey and link budget
  • Mast, power and backhaul
  • Sensor and gateway deployment
  • Continuous monitoring from the NOC
Read the detail
02IBS In-Building Systems

Mobile coverage inside the building, where the carrier stops at the wall.

  • Floor-by-floor benchmarking first
  • Repeater and antenna design to measured levels
  • Commissioning with results recorded
  • Re-benchmarked as the building changes
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03Systems Integration

One estate we build and then run, rather than five systems and four vendors.

  • Assessment of what exists, so the scope is priced honestly
  • Interface and protocol mapping
  • Phased cutover without a blackout
  • One accountable party for what we deliver and operate
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04Enterprise Software & Application

Systems built to be handed over, documented and maintained.

  • Requirements captured in writing
  • Staged delivery with acceptance at each stage
  • Source and documentation handed to the client
  • Support term agreed up front
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05Hybrid Cloud & Data Centre

On-premise and cloud together, with a documented recovery position.

  • Capacity and resilience design
  • Migration with a rollback plan
  • Backup and recovery, tested not assumed
  • Monitoring and monthly reporting
Read the detail

How an engagement runs

Five steps. The same five, every time.

  1. 1

    Survey

    We come to the site and measure. Free, and the findings are the findings.

  2. 2

    Written scope

    Scope, bill of materials and price, in writing, before anything is ordered.

  3. 3

    Install

    Our own trained technicians. Cabling labelled, equipment recorded against the site.

  4. 4

    Monitor

    From the NOC, around the clock, with a defined path from alert to response.

  5. 5

    Report

    Quarterly preventive maintenance, recorded per site. You get the record.

Governance & compliance

What a procurement officer needs to check.

Legal entity

Multicom I.T Solutions Limited, registered in Ghana, trading since 2011. The contracting party on every proposal.

Group structure

MIOT MULTICOMIOT LIMITED (2020) is a separately registered subsidiary. Multicom Datum is a division of this company, not a separate entity. Where a package draws on the subsidiary, it is declared.

Data protection

Registration with Ghana’s Data Protection Commission is in progress. Handling practice is published in our privacy notice today.

Radio equipment

NCA type approval and frequency authorisation is in progress. Radio deployments are made under that framework.

Delivery staff

Installations are carried out by trained Multicom technicians. We do not subcontract the install.

Confidentiality

We do not publish client names, sites, drawings or values. References are provided on request, with the client’s permission.

Two items above are marked in progress rather than claimed. Certificates will be published here on the day they are issued.

Tell us what the site is, and what keeps going wrong.

We survey it, write down what we find, and price it. If it cannot be fixed inside your budget, the survey says so.